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Announcements & Release Notes

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    • Release Notes – July 20, 2026

      What’s New This Release   Customizable Goal Templates Goal Templates are now more flexible, allowing organizations to capture goal-specific information...

      July 17th, 2026 21 views 0 likes

    • Release Notes – June 22, 2026

      What’s New This Release   Search Members Using Partial Member IDs Finding members by Member ID is now faster and...

      July 17th, 2026 17 views 0 likes

    • Release Notes – June 8, 2026

      What’s New This Release   Sticky Navigation and Persistent Filters Moving between members, activities, and claims is now much smoother....

      July 17th, 2026 17 views 0 likes

    • Release Notes – May 25, 2026

      What’s New This Release   Configurable Member Visibility for Unassigned Users Organizations using assignment-based member access can now control how...

      July 17th, 2026 13 views 0 likes

    • Release Notes – May 11, 2026

      What’s New This Release   Manage User Scheduling Directly from User Management Admins can now access a user's scheduling settings...

      July 17th, 2026 8 views 0 likes

    • Release Notes – April 27, 2026

      What’s New This Week   New Organizational Data Tab Organization settings now include a dedicated Organizational Data tab where you...

      May 5th, 2026 43 views 0 likes

    • Release Notes – April 13, 2026

      What’s New This Release More Fields Available in Export Templates Export templates now support additional Organization and User profile fields,...

      May 5th, 2026 58 views 0 likes

    • Release Notes – March 30, 2026

      What’s New This Week   Medicare Claims Support for Primary and Secondary Insurance Organizations billing Medicare can now manage Primary...

      April 3rd, 2026 72 views 0 likes

    • Release Notes – March 9, 2026

      What’s New This Release   FHIR CarePlan Read + PDF Access Care Plans can now be retrieved via the FHIR...

      April 3rd, 2026 65 views 0 likes

    • Release Notes – February 23, 2026

      What’s New This Week   Import Multiple External Contacts in One File Member Import Files (MIF) can now include multiple...

      April 3rd, 2026 92 views 0 likes

    • Release Notes – February 9, 2026

      What’s New This Week   Member Import Templates: Constant Field Mapping Admins can now configure constant field values directly on...

      April 3rd, 2026 92 views 0 likes

    • Release Notes – January 26, 2026

      What’s New This Week   Merge Services Within Cost Groups Organizations can now control how services are grouped within cost...

      April 3rd, 2026 80 views 0 likes

    • Release Notes – January 12, 2026

      What's New This Week   Request Member Payments from Within Pear Suite Organizations can now create, send, and manage payment...

      January 16th, 2026 174 views 0 likes

    • Release Notes – December 29, 2025

      What’s New This Week   Care Plans Now Managed as Templates Care Plans have moved into Template Management, giving organizations...

      January 16th, 2026 80 views 0 likes

    • Release Notes – December 15, 2025

      What’s New This Week   Member Signature Collection Tool You can now create, manage, and request member signatures directly within...

      January 16th, 2026 77 views 0 likes

    • Release Notes – November 17, 2025

      What’s New This Week   Advanced Member Merging with Demographic Review Admins can now access a new Member Merging tab...

      April 3rd, 2026 90 views 0 likes

    • Release Notes – November 3, 2025

      What’s New This Week Fillable PDFs Org Admins can now upload fillable PDF forms, map them to existing data fields...

      April 3rd, 2026 109 views 0 likes

    • Release Notes – October 20, 2025

      What’s New This Week Merge Duplicate Member Profiles You can now merge duplicate member profiles directly in Pear Suite. When...

      April 3rd, 2026 105 views 0 likes

    • Release Notes – October 6, 2025

      What’s New This Week Editable Fields in Member Overview Org Admins can now configure which data fields (Data IDs) appear...

      October 6th, 2025 87 views 0 likes

    • Release Notes – September 22, 2025

      What’s New This Week Real-Time HIE Updates in Member Profiles Pear Suite now integrates with Health Information Exchange (HIE) systems...

      September 30th, 2025 91 views 0 likes

    • Release Notes – September 8, 2025

      What’s New This Week Add Custom Badges to Member Profiles You can now display custom profile badges at the top...

      September 23rd, 2025 74 views 0 likes

    • Release Notes – August 25, 2025

      What’s New This Week Create Referrals Without Templates You can now create a referral without selecting a predefined template—perfect for...

      September 22nd, 2025 76 views 0 likes

    • Release Notes – August 11, 2025

      What’s New This Week Consent Collection via Onboarding Surveys You can now collect member consent directly within Pear Suite onboarding...

      August 11th, 2025 121 views 0 likes

    • Release Notes – August 4, 2025

      What’s New This Week New: Organization Files & PDF Review Support A new Files tab has been added to the...

      August 11th, 2025 91 views 0 likes

    • Release Notes – July 27, 2025

      What’s New This Week New: Offline Referrals You can now create "Offline" referral types with no auto-generated follow-up messages or...

      August 11th, 2025 94 views 0 likes

    • Release Notes – July 20, 2025

      What’s New This Week   New Claim Statuses for Better Clarity You’ll now see two new statuses in the claims...

      August 11th, 2025 119 views 0 likes

    • Release Notes – July 4, 2025

      What’s New This Week Care Pathway Redesign for Easier Navigation Care Pathways have a new look—and feel! Key changes include:...

      July 22nd, 2025 105 views 0 likes

    • Release Notes – June 27, 2025

      What’s New This Week New: Review Requests Tool Is Live Our brand-new Review Requests feature helps care teams collaborate more...

      April 3rd, 2026 102 views 0 likes

    • Release Notes - June 20 2025

      What’s New This Week More Data in Your Claims Exports Claims exports now include billing codes and modifiers—even when multiple...

      June 24th, 2025 131 views 0 likes

    • Release Notes – June 13, 2025

      What’s New This Week View Completed Activities on Mobile Mobile users can now tap on completed activities to see full...

      June 24th, 2025 115 views 0 likes

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