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PCHI

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    • Pear Suite Features
      Member Management Templates & Builder Tools Goals Data Management Organizational Settings Pear Suite HUB Control Pear Suite Call Center Mobile App Recommendations External Resources Analytics
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      Getting Started Managing Claims
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      Community Health Worker (CHW) Enhanced Care Managment - (ECM) Community Supports (CS) PCHI Doula
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    • The PCHI CHW Visit

      Overview The CHW Visit is the core activity that anchors all PCHI-required workflows inside Pear Suite. It is required at...

      March 9th, 2026 58 views 0 likes

    • Risks & Recommendations

      Overview Recommendations are automatically generated from the CHW Visit’s risk screening. They serve as the PCHI-required tool for identifying which...

      March 9th, 2026 23 views 0 likes

    • PCHI Pathways In Pear Suite

      Overview Pathways are the structured workflows used across all PCHI implementations to document needs, deliver services, and collect required reporting...

      March 9th, 2026 23 views 0 likes

    • Member Referrals

      The Member Referral process is a critical action step within the PCHI Pathways, designed to bridge the gap between identifying...

      March 9th, 2026 16 views 0 likes

    • Supervisor Reviews

      Overview Supervisor Reviews ensure that all Pathway work is accurately validated before contributing to PCHI reporting and billing. Each Pathway’s...

      March 9th, 2026 67 views 0 likes

    • Closing a Member Profile & Episodes of Care

      Overview Closing a member’s profile is a required step for all PCHI organizations once a member’s engagement in the program...

      March 9th, 2026 24 views 0 likes

    • The PCHI Quarterly Benchmark Report (QBR)

      Overview The Quarterly Benchmark Report is the standardized reporting requirement that every PCHI-participating organization must submit each quarter. Pear Suite...

      March 9th, 2026 36 views 0 likes

    Popular Articles

    1. Compliance Requirements to Bill Under Pear Suite
    2. Virtual Training Guide for CHW Subcontractors
    3. CHW/P/R Training Programs
    4. Requesting Additional CHW Billable Units For a Member
    5. Tracking and Understanding Claim Status
    6. Documentation in the Notes Feature
    7. Configuring Organization's Claims Settings
    8. Medi-Cal Billing Requirements for Community Health Workers
    9. CHW Quick Start Guide
    Hot Topics

    The BUZZ—new tips, standout features, and what others are using.

    Announcements & Release Notes

    All the official stuff—platform updates and feature rollouts.

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