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Member Information Required for Claim

This article explains the mandatory member information required to generate a claim in Pear Suite and outlines the process for...

March 2nd, 2026 289 views 2 likes
Generating A Claim

This article explains generating a claim in Pear Suite and ensures that billable activities are documented correctly for reimbursement. Claims...

February 26th, 2026 541 views 0 likes
Activity Time Tracker

The Activity Time Tracker, located in the top right corner of the screen, helps you track the total time spent...

March 2nd, 2026 245 views 1 likes
Editing a Billable Activity

This article explains how to modify details for a completed activity, including billing information and member notes, provided the claim...

February 27th, 2026 347 views 0 likes
Configuring Organization's Claims Settings

Claim Settings in Pear Suite Setting up claims settings in Pear Suite ensures that billing processes run smoothly and claims...

September 2nd, 2026 555 views 0 likes
Billing Providers in Your Organization

This article explains how to set up and manage billing providers within the Pear Suite Platform. Configuring accurate billing provider...

February 27th, 2026 356 views 0 likes
Setting Up Z-Codes

This article explains how to manage diagnosis codes, also known as Z codes, within the Pear Suite Platform. By configuring...

February 26th, 2026 306 views 0 likes
Electronic Remittance Advice (ERA)

If you are using the Pear Suite platform to submit insurance claims, with your organization as the Billing Provider, it's...

April 27th, 2026 188 views 0 likes
Insurance Coverage Check - Members

Overview Understanding a member's insurance coverage is foundational to delivering effective, coordinated care. The Coverage Check feature allows you to...

August 7th, 2026 80 views 0 likes
Understanding Your Payouts (CHW Subcontractors)

As of July 2026, Pear Suite recently updated how payments are processed and paid out to subcontractors. This article explains...

August 3rd, 2026 51 views 0 likes
Time-Based Units & Setting Up Time-Accumulation Billing

Start Setup: To create a new configuration: Click + Add new claim configuration on the right side of the screen....

September 2nd, 2026 16 views 0 likes

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