As of July 2026, Pear Suite recently updated how payments are processed and paid out to subcontractors. This article explains what changed, what to expect each week, and how to read your claim statuses.

What changed

Previously, the reconciliation process did not begin until Pear Suite received payment from the health plan. Now, reconciliation starts as soon as a health plan accepts a claim. This means you move through the payout pipeline sooner and receive payment earlier than before.

Payouts are now issued on a weekly basis. Instead of receiving smaller individual payments every other day, you will receive one weekly lump sum.

Your weekly payout schedule

Payouts follow the same schedule each week:

• Pear Suite processes payouts Thursday night.
• You will see the transfer as pending in your Stripe account on Friday morning.
• Based on your Stripe settings, funds should appear in your bank account within 1 to 2 business days.

Where to find your payout information:

To see your estimated weekly payout, go to the Payments tab on your Claims page. This is the most accurate place to track what is on its way to you.

Understanding the status on your claims dashboard:

Each claim on your dashboard will show one of the following statuses:

• Accepted: The claim has been accepted by the health plan's Electronic Remittance Advice (ERA) but has not yet been reconciled.
• Payment in Progress: The claim has been reconciled and is included in your upcoming weekly payout. The amount shown is the gross amount before subcontractor fee.
• Paid: The payment has been processed and sent to your Stripe account. The amount shown is the gross amount before subcontractor fee.

Why your Pear Suite Claims Dashboard differs from the Payment Tab & Stripe Account

The amount shown on your Claims Dashboard is the gross amount — before the Pear Suite subcontractor fee is applied. Your Payments tab and Stripe account reflect the net amount, which is what you will actually receive after the fee is deducted. This is expected, and the Payments tab is your source of truth for what will land in your account.