What Are Recommendations in Pear Suite?
Recommendations in Pear Suite are smart, text-based prompts that appear in a member’s profile when specific conditions are met, based on information already collected from them. These suggestions act like a notebook or reminder, helping you follow best practices without needing to remember everything on your own. You can think of them as gentle nudges from the system that say, “Based on what you’ve learned about this member, here’s something you might want to do next.”
Each recommendation includes:
- A title that summarizes the issue and what to consider
- A description that provides details on why it appeared and what you might want to do next
Recommendations do not take any automatic action. They’re there to help you decide the best next step—such as assigning a goal, completing an assessment, or contacting a partner organization.
These recommendations help:
- Make your workflow more efficient
- Reduce the number of steps you need to take manually
- Ensure important follow-ups or assessments aren’t missed
For example: If a member screens positive for food insecurity, your build may recommend that you complete a more detailed food access assessment or add a related goal.