External resources in Pear Suite help you connect members to outside organizations, services, or individuals who can support their needs. These are often community partners, clinics, food programs, transportation services, or housing support providers.

When you send a referral, you're officially directing the member to a resource—or connecting the resource to the member—with a clear description of the support offered.

Pear Suite lets you:

• Build a directory of trusted community partners (External Resources)
• Create reusable referral templates
• Send referrals by email or SMS
• Track referral status from both the member’s profile and the External Resources page

Referrals ensure your members receive help beyond your organization, and they also help your team keep track of follow-through.