Adding Individual Doula NPI as the Rendering Provider on Claims
Before doulas can add their individual National Provider Identifier (NPI), the claim settings must be configured correctly.
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Update the claim configuration
- In the claim configuration settings, change the rendering provider setting from Organization to User.
- If you need help with this step, reach out to your Customer Success Manager.
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Update your provider details
Once the claim configuration is set to User, you can add your own NPI to your profile so it appears on claims.
Step 1: Open your profile
- In the top-right corner of the screen, click the person icon located between the notification icon and the log-out button.
- This opens your profile settings.
- (Example shown below.)
Step 2: Go to Provider Information
- Scroll down to the Provider Information section.
Step 3: Enter your information
- In the NPI field, type your individual NPI number.
- Complete any other required fields, such as your name and contact information.
(Example shown below.)
Step 4: Save your changes
- When you are finished, scroll to the bottom of the page and select Save.
Once saved, your NPI will automatically appear as the rendering provider on claims.

