There are times when a recommendation may not apply to a member's current situation. Whether the member has changed their mind or the need has been addressed through a different workflow, you can dismiss the recommendation to keep the profile organized.

Step 1 – Access the member profile

1. Navigate to the Members section or your Dashboard.
2. Search for and select the member whose profile you need to update.

Step 2 – Locate the recommendations section

1. Scroll down the member's dashboard to the Recommendations section.
2. Review the active suggestions to identify the one that no longer applies.

Step 3 – Dismiss the recommendation

1. Click the Dismiss button located directly next to the recommendation title.
2. Confirm that the recommendation has disappeared from the profile view.
   • Note: Dismissing a recommendation does not delete past activity data; it simply removes the prompt from your current view.
   • Tip: You can still take the recommended action manually at a later time if the member's needs change.