Member Information Required for Claim
To generate a claim in Pear Suite, the following information is required on the member's profile:
- First Name
- Last Name
- Phone Number
- Date of Birth
- Sex
- Address
- Insurance company
- Subscriber ID or CIN
Once you've added the above information, it's best practice to check the member's medicaid or insurance coverage. To do that from the member's profile click the ? icon in the Insurance section at the top of the page.
Click Get Details to run a coverage check, which usually takes 5-10 seconds to fetch. From there you'll be able to see the member's current insurance status and start and end dates for their coverage.
